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Topic: Sleeping Bag Zipper Failure, REI Zephyr< Next Oldest | Next Newest >
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PostIcon Posted on: Apr. 14 2014, 2:55 pm  Skip to the next post in this topic. Ignore posts   QUOTE

I have a 6 or 7 year old REI Zephyr, rated at 15 degrees.  The zipper has failed.

Even when new, the bag was never a 15 degree bag.  If it gets below 40, you're going to be cold, so I know I need a new bag.

However, the bag still has life.  Does anyone know how I can get ir repaired?  I'm not going to return it to REI, but I don't think they'd fix it either.

I also don't want to send it back for repairs and get charged a $35 cleaning fee like Feathered Friends does.

Suggestions on how I can get this fixed cheaply and effectively?
Thanks,
Steve


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PostIcon Posted on: Apr. 14 2014, 2:59 pm Skip to the previous post in this topic. Skip to the next post in this topic. Ignore posts   QUOTE

I would buy a zipper and sew it in.  But I have been sewing for many years.   Or take it to any business that  sews.  Upholstery, awning makers etc... Or even some dry cleaners do that kind of stuff.

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PostIcon Posted on: Apr. 14 2014, 3:01 pm Skip to the previous post in this topic. Skip to the next post in this topic. Ignore posts   QUOTE


(null @ Apr. 14 2014, 2:55 pm)
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Does anyone know how I can get ir repaired?  I'm not going to return it to REI, but I don't think they'd fix it either.

I think they'd be willing to fix it.
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PostIcon Posted on: Apr. 14 2014, 3:16 pm Skip to the previous post in this topic. Skip to the next post in this topic. Ignore posts   QUOTE

Just clean it and send it in:
http://www.rei.com/stores/repairs/repair-services.html

http://rainypass.com/services/
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PostIcon Posted on: Apr. 14 2014, 3:59 pm Skip to the previous post in this topic. Skip to the next post in this topic. Ignore posts   QUOTE

Thanks much everybody!

I had totally forgotten about Rainy Pass, but I'll check the other options first.

And for what it's worth, even if you wash your bag, Feathered Friends says they are required by law to wash it again  :(

Thanks,
Steve


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PostIcon Posted on: Apr. 14 2014, 4:00 pm Skip to the previous post in this topic. Skip to the next post in this topic. Ignore posts   QUOTE

REI will fix it. They do it all the time.

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PostIcon Posted on: Apr. 14 2014, 7:58 pm Skip to the previous post in this topic. Skip to the next post in this topic. Ignore posts   QUOTE

Call REI customer service and see what their policy is about washing it and charging you and if they can fix/repair the zipper. A phone call will cost you nothing.
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PostIcon Posted on: Apr. 14 2014, 8:05 pm Skip to the previous post in this topic. Skip to the next post in this topic. Ignore posts   QUOTE

Remove the zipper and turn it into a down quilt of sorts.

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PostIcon Posted on: Apr. 14 2014, 10:27 pm Skip to the previous post in this topic. Skip to the next post in this topic. Ignore posts   QUOTE

What is the actual failure?  Stitching, coil, or slider?

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PostIcon Posted on: Apr. 15 2014, 12:05 am Skip to the previous post in this topic. Skip to the next post in this topic. Ignore posts   QUOTE


(TDale @ Apr. 14 2014, 10:27 pm)
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What is the actual failure?  Stitching, coil, or slider?

The slider moves, but the zipper doesn't close.

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PostIcon Posted on: Apr. 15 2014, 12:18 am Skip to the previous post in this topic. Skip to the next post in this topic. Ignore posts   QUOTE

Take a look at this link :
http://www.instructables.com/id/HOW-TO-FIX-A-ZIPPER-NO-REPLACE/
it might just be a DIY solution for you.
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PostIcon Posted on: Apr. 15 2014, 6:56 am Skip to the previous post in this topic. Skip to the next post in this topic. Ignore posts   QUOTE


(Franco @ Apr. 15 2014, 12:18 am)
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Take a look at this link :
http://www.instructables.com/id/HOW-TO-FIX-A-ZIPPER-NO-REPLACE/
it might just be a DIY solution for you.

Probably the exact problem.  You can get the slider replaced at almost any alteration shop if you can't repair it.

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PostIcon Posted on: Apr. 15 2014, 7:10 am Skip to the previous post in this topic. Skip to the next post in this topic. Ignore posts   QUOTE

Sounds like the slider needs to be pinched together some. Just take a pair of pliers and squezze it together some, if you over do it use a screwriver to pry it apart some. I had that happen to me on a screen houose tent zipper and repaired it myself.
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PostIcon Posted on: Apr. 21 2014, 2:22 am Skip to the previous post in this topic.  Ignore posts   QUOTE

Since I have absolutely no sewing skills, I used the FixnZip zipper repair slider to repair the zipper of one of my sleeping bags. It worked like a charm!

There's an ingenious screw knob on the slider which you loosen to get the slider on the coils, then tighten to secure it.

I recommend it for those who are sewing challenged.

FixnZip website


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